In this clip from – Sandy Feldstein recounts his experiences as the CEO of a print publishing company with several hundred employees. Sandys grass roots approach to creating a family-business environment in this large organization transformed the companys culture, improved morale, and helped to increase profitability. He took daily walks through the company buildings to meet and greet each employee by name. He held daily meetings with Human Resources staff to be apprised of special circumstances concerning individual employees and then let those employees know that the company cared. Through such actions Sandy created an environment of loyalty and prosperity during his 13-year reign.